Disclaimer

The content and materials available on https://helenandluke.com/ (the “Site”) are provided solely for general informational purposes.

While we take reasonable steps to keep the information on the Site accurate and up to date, we make no representations or guarantees regarding its completeness, accuracy, timeliness, reliability, or suitability for any specific purpose.

All content on the Site is provided on an “as is” and “as available” basis, without warranties of any kind, whether express or implied.

No Professional Advice

The information available on this Site does not constitute professional, legal, financial, medical, or technical advice.

  • All content is provided for general informational purposes only.
  • It should not be relied upon as a substitute for advice from a qualified professional.
  • You should seek appropriate professional advice before making decisions or taking action based on information found on this Site.

Third-Party Links

For your convenience, the Site may contain links to websites, applications, or services operated by third parties.

  • We do not control, review, or monitor third-party websites.
  • We are not responsible for the accuracy, availability, security, or reliability of third-party content, products, or services.
  • The inclusion of an external link does not constitute an endorsement, approval, sponsorship, or warranty of the linked website or its offerings.

Your use of third-party websites and services is subject to their own terms, conditions, and privacy policies.

User-Generated Content

The Site may allow customers or other users to submit content, including reviews, photographs, comments, or ratings.

  • User-generated content reflects the opinions and experiences of the individual contributor.
  • We do not guarantee that user-generated content is complete, accurate, reliable, or suitable for every customer.
  • We are not responsible for decisions made solely in reliance on content submitted by other users.

We reserve the right to remove user-generated content that violates our policies, applicable law, or the rights of others.

Product Information

We strive to display product descriptions, photographs, sizes, colors, prices, and availability as accurately as possible.

However:

  • Product colors may appear differently depending on your screen or device settings.
  • Measurements and sizing may vary slightly between products.
  • Product descriptions, prices, images, and availability may occasionally contain errors or omissions.
  • Products may be changed or discontinued without prior notice.

Where an error is discovered, we reserve the right to correct the information, update a price, refuse an order, or cancel an order placed using incorrect information.

When an order is cancelled after payment because of an error, the applicable payment amount will be refunded to the original payment method.

Limitation of Liability

To the fullest extent permitted by applicable law, Helen and Luke and GVA TRADING LLC will not be liable for any direct, indirect, incidental, special, consequential, or other damages resulting from:

  • Your use of or inability to use the Site
  • Reliance on information available on the Site
  • Errors, interruptions, delays, or technical issues
  • Third-party websites, products, or services
  • Unauthorized access to information transmitted through the Site

Nothing in this Disclaimer excludes or limits liability that cannot legally be excluded or limited.

Disclaimer Updates

We may amend or update this Disclaimer to reflect changes in our business practices, Services, legal requirements, or internal policies.

The most current version will be published on this page. Changes become effective when the revised Disclaimer is posted on the Site.

Need Help? We’re Here for You

Customer service hours:
Monday – Friday: 9:00 AM – 5:00 PM
Saturday and Sunday: Closed

Email: info@helenandluke.com
Phone: +1 307 310 3725
Contact form: Contact Us

We aim to respond to emails within 24 hours.

Business Information

Helen and Luke is owned and operated by GVA TRADING LLC, a company registered in the United States.

Store name: Helen and Luke
Legal business name: GVA TRADING LLC

Address:
15442 Ventura Blvd.
Ste 201-2035
Sherman Oaks, California 91403
United States of America